SoftCall-IT Limited is a leading technology solutions company specializing in custom software engineering, Laravel-based system development, and enterprise technology consulting. We help organizations design, build, deploy, and maintain secure, scalable, and high-performance digital platforms that address real operational challenges.
With extensive experience delivering mission-critical systems for government institutions, NGOs, development partners, and private sector organizations, SoftCall-IT combines engineering expertise, design thinking, and modern architectural practices to deliver reliable, maintainable, and future-ready software.
Software Engineering Consulting Services
Requirements Analysis & System Scoping
SoftCall-IT adopts a structured discovery and analysis approach to ensure systems are built correctly from day one. Services include:
Detailed business process mapping
Requirements gathering workshops
System needs assessment and gap analysis
Translation of functional needs into technical specifications
Drafting of system architecture and technical documentation
Systems Design & Architecture
We design modern, scalable, and secure software systems, with Laravel as our core backend framework. Competencies include:
Laravel MVC architecture
Modular & service-oriented architecture (SOA)
Laravel-based REST API design
Database schema design & ERDs (Laravel migrations)
Laravel Queue system (for background jobs)
Authentication & Authorization (Laravel Breeze, Sanctum, Passport, Spatie Permissions)
Event-driven Laravel components and observers
Laravel best practices (PSR standards, clean code, SOLID principles)
Our architecture ensures high performance, security, and long-term maintainability.
Custom Software Development
SoftCall-IT specializes in developing enterprise-grade systems using Laravel, including:
Case Management Systems (CMS)
Corruption & Governance Databases (e.g., RADA System)
Complaint & Feedback Management Platforms
Document/Records Management Systems
Monitoring & Evaluation Systems (M&E)
ERP modules & workflow automation tools
Secure REST APIs & integrations
Front-end dashboards using Filament, Livewire, Vue.js, or Blade
Quality Assurance & Automated Testing
We ensure Laravel applications are robust and reliable using:
Unit testing (PHPUnit)
Feature testing
Browser testing
API testing
Security audits
Performance benchmarking
User Acceptance Testing (UAT)
We deliver production-ready systems that meet enterprise standards.
Deployment, Hosting & Infrastructure Support
SoftCall-IT provides comprehensive DevOps and infrastructure services for Laravel applications:
Deployment on Linux/Ubuntu servers
Nginx/Apache configuration
Database optimization (MySQL/MariaDB)
Laravel Forge / Vapor deployments (optional)
SSL configuration
Log monitoring & error reporting
Daily backups & disaster recovery
CI/CD pipelines (GitHub Actions, GitLab CI)
All deployments follow Laravel’s best production practices.
System Maintenance & Long-Term Support
We provide full lifecycle support for Laravel applications:
Bug resolution & performance optimization
Feature enhancements
Security updates
Refactoring & modernization
User support & helpdesk
Training for admins & technical teams
Service Level Agreements (SLAs) available
Technology Advisory & Digital Transformation Consulting
SoftCall-IT guides organizations through technical decision-making and digital evolution:
System audits & code reviews (Laravel modernization)
Architecture redesign
Migration from legacy systems to Laravel
Data governance and cybersecurity advisory
Technology roadmaps
Digital transformation strategies