About Us

SoftCall IT Ltd is a private limited company incorporated in Kenya in 2012, with offices in Hurlingham, Nairobi, KENYA. Our areas of business include: 1) Advisory Services 2) Enterprise Software Solutions 3) Infrastructure and Managed Services

Felix Obare

SoftCall IT Founder

What We Are

Over the years, SoftCall IT has provided solutions for various verticals including: Government, NGO/ Non-Profits, Higher Education, Financial Services, Media and Entertainment, Agri-business, Healthcare, and Telecommunications

Advisory Services

Our Team has helps clients in developing Strategy, efficiency improvement, and implementation of best practice Frameworks and Methodologies, tailor made for each organization.

Software Solutions

We offer targeted cost effective Enterprise Software Solutions based on technical expertise enabling Small, Medium and Large Enterprises to achieve success with high quality, better efficiency and greater productivity in their IT processes and implementations

Infrastructure and Managed Services

We provide Consulting and Support for High Performance Computing. We realize that optimum Application performance is a big deal and that is why we have invested in skills to enable us to offer you Solutions designed to ensure that you get the most value, performance, and reliability

Recent Projects

Best of SoftCall's Innovations Over the Years

Complaint Reporting System

Complaint Reporting System The Complaint Reporting System is designed to modernize and streamline the way we handle complaints. It supports multiple modern, accessible, and reliable reporting channels such as SMS Short Codes Web Mobile Applications Toll-Free Lines, thereby promoting inclusivity

Integrated Complaints Management System

Integrated Complaints Management System Public institutions often receive complaints regarding their operations. The manner in which such institutions respond to these concerns significantly impacts their public perception and operational efficiency. The Integrated Complaints Management System (ICMS) is designed to modernize

Anonymous Reporting and Information System

Anonymous Reporting and Information System – National Police Service Development of the Anonymous Reporting and Information System (ARIS) for the Internal Affairs Unit.

Hospital Management System – Iten Referal Hospital

Integrated Hospital Management System Development of the Hospital Management System for Management of Public Health Facilities and Distribution of County Pharmaceuticals. Integrated Hospital Management System for the Iten County Referral Hospital. The system focuses on commodity as either a product that

Logistics Management Information System

Development of Logistics Management Information System (LMIS) for Supply and Distribution Medical Supplies to Public Health Facilities in Kenya

How We Work

The project management activities in each phase of our approach are organized into our proven methodology workflows:

Project Inception

Project Definition that includes Planning and Scoping. Project Analysis and Documentation

02-Mockup,Design,Development

• Design and Development of Collaboration Platform • System Review and refinements

03-Testing and Launch

• Presentation of final Product, Launch and Going Live • Training Staff on Collaboration Platform

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