Category: Knowledge

SoftCall IT Knowledge Base. Be Informed gain Control

Why Social Media Management Is Now Essential for Business Growth in KenyaWhy Social Media Management Is Now Essential for Business Growth in Kenya

n today’s digital-driven marketplace, customers discover, evaluate, and engage with brands online long before they make a purchasing decision. Whether you are selling products, offering services, or building a corporate image, having a professionally managed social media presence has become a critical competitive advantage. At SoftCall-IT Limited, we help businesses build strong, consistent, and high-impact […] ...

A Safer Way to Speak Up: Why Pseudonymous Reporting Should Power All Government Agencies in KenyaA Safer Way to Speak Up: Why Pseudonymous Reporting Should Power All Government Agencies in Kenya

The Hidden Risk in Reporting Misconduct Speaking up when something goes wrong is not easy. When a Kenyan reports corruption, harassment, bribery, unfair treatment, or abuse of power, they are exercising a fundamental democratic right: the right to demand accountability from public institutions. But for many citizens, reporting still feels risky. The moment a complaint […] ...

Surveillance Training & Support

Dahua Surveillance Training & SupportDahua Surveillance Training & Support

At SoftCall-IT Limited, we believe a security system is only as effective as the people managing it. That’s why every Dahua installation comes with comprehensive training and ongoing technical support to ensure our clients get the best performance and full confidence in system operation. We empower users — from homeowners to corporate security teams — […] ...

Installation & ConfigurationInstallation & Configuration

Once your system design is approved, SoftCall-IT Limited proceeds with professional installation and configuration of Dahua surveillance and security systems. Our certified technicians ensure every device is properly installed, tested, and optimized for clear viewing and reliable performance. We follow international installation standards to guarantee system stability, safety, and ease of maintenance for every project […] ...

Surveillance System Design & ProposalSurveillance System Design & Proposal

At SoftCall-IT Limited, we believe that a good security system begins with smart design. After conducting a detailed site survey, our engineers prepare a customized Surveillance System Design and Proposal — tailored to meet your location, risk level, and budget. We use Dahua’s advanced CCTV and security technology to deliver efficient, scalable, and intelligent monitoring […] ...

Site Survey & Security Assessment – CCTVSite Survey & Security Assessment – CCTV

Before any installation begins, SoftCall-IT Limited conducts a thorough Site Survey and Security Assessment to ensure every solution is designed for maximum coverage, efficiency, and safety. Our trained engineers carry out a step-by-step evaluation to help clients understand their security needs before investing in equipment. 🔹 Key Activities During a Site Survey & Security Assessment […] ...