Maple Core Customer Relationship Management is a very 100% outcome based and result oriented system. The System gives a data approach to marketing to show the journey and the effectiveness of any digital campaign.
The Campaigns Module is an important module for client onboarding and Activation. Campaigns Module interfaces with customer facing platforms or campaigns. The Marketing Team must continually conduct marketing Campaigns that are measureable
Customer Service Management is a ticketing Module with capabilities to manage and see the progress of each customer ticket. Tickets Assignment Management, Tickets Classification process, Tickets Tracking and Closure